Privacy Policy

Octiplex's commitment to user privacy and data protection

Privacy Policy

Last updated: June 19, 2025

Introduction

Octiplex (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains our principles and practices regarding data collection and use on our website. Our core philosophy is to collect the minimum amount of data necessary to provide our services.

If you have any questions, please contact us at: contact@octiplex.com

Our Zero-Analytics Policy

We believe in privacy-focused web browsing. Therefore, we have a strict zero-analytics policy:

  • No Analytics Frameworks: We do not use any third-party analytics services like Google Analytics, Matomo, or similar tools.
  • No Tracking Cookies: Our website does not use tracking cookies, advertising pixels, or fingerprinting technologies. We only use a single, essential cookie for managing your theme preference (dark/light mode), which does not store any personal information.
  • No User Monitoring: We do not monitor, record, or analyze your individual browsing behavior. Your activity on our site remains private.

Data We Collect

Contact Form

When you use our contact form, we collect the following information solely to respond to your inquiry:

  • Name: To personalize our communication.
  • Email Address: To reply to your message.
  • Message Content: To understand and address your request.

This information is processed by a Scaleway Serverless Function and delivered to our inbox via the Mailgun email service. We do not store your form submissions on our servers or in any database. Logs generated during this process are deleted immediately after your support issue is resolved.

How We Use Your Information

  • To respond to your inquiries: The data you provide through the contact form is used exclusively to communicate with you.
  • To provide our services: We do not require personal data for you to browse our website or use our core services.

Data Sharing and Storage

  • No Third-Party Sharing: We do not sell, rent, or share your personal data with any third parties for marketing or any other purpose.
  • No Persistent Storage: We do not store contact form data. All communication is handled via email, and related server logs are promptly deleted.

Your Rights (GDPR & CCPA)

In line with GDPR, CCPA, and other privacy regulations, we uphold your rights through our minimal data practices. Since we do not store your personal data, the “right to be forgotten” is fulfilled by default.

  • Right to Access: You can request a copy of any correspondence you have had with us.
  • Right to Deletion: You can request the deletion of any emails you have sent us.

To exercise these rights, please contact us at contact@octiplex.com.

Data Security

We are committed to ensuring that your information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we handle. All data transmission to and from our serverless function is encrypted.

Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: contact@octiplex.com